Terms and Conditions
General terms
Article 1. Definitions
In these General Terms and Conditions of Drenthe Recreatieverhuur located at Berkel 16, 9642 HX Veendam, Chamber of Commerce 90506766, the following definitions apply:
Accommodation: a holiday home that is offered for rental by owners via the Drenthe Recreatieverhuur website.
General terms and conditions: these general terms and conditions of Drenthe Recreatieverhuur.
Booking: an agreement between the Renter and Drenthe Recreatieverhuur for the rental of an Accommodation: the agreement is concluded at the time of making a Booking by the Renter and acceptance of this Booking by Drenthe Recreatieverhuur.
Service(s): the services to be supplied and delivered by Drenthe Recreatieverhuur to the Tenant, consisting of facilitating the rental of an Accommodation.
Renter: the Party that purchases the Services from Drenthe Recreatieverhuur.
Principal sum: the principal sum consists of the rental sum including what is described in article 7.2.
Drenthe Recreatieverhuur: the supplier of the Service and the other party of the Renter.
Parties: tenant and Drenthe Recreatieverhuur jointly.
Party: tenant or Drenthe Recreatieverhuur separately.
Article 2. Applicability
2.1 The General Terms and Conditions apply to Bookings made by the Renter.
2.2 The applicability of any general or specific terms and conditions, under whatever name, is expressly excluded.
2.3 If any provision of these General Terms and Conditions is void or voided, the other provisions of these General Terms and Conditions will remain fully in force and the Parties will determine a new provision to replace the void or voided provisions, which will reflect the purpose and purpose as much as possible. the scope of the void or annulled provision must be taken into account.
2.4 In the event of a conflict between the provisions of the General Terms and Conditions and the provisions on the website or other available information, the provisions of the General Terms and Conditions shall prevail.
2.5 Changes and additions to the General Terms and Conditions only apply if they have been agreed in writing between the Parties. The change and/or addition only applies to the relevant Booking.
2.6. The Services provided by Drenthe Recreatieverhuur only concern the temporary rental of holiday homes for recreational purposes. The parties expressly acknowledge that there is no rental or rental of residential or commercial space, and the Tenant will therefore not use the Accommodation for such purposes.
Article 3. The Booking and payment
3.1 The Booking is made after the Renter has completed or submitted the booking form on the Drenthe Recreatieverhuur website or has made a request by telephone or e-mail, payment has been made and Drenthe Recreatieverhuur has confirmed and accepted this Booking.
3.2 The Renter will make Bookings for his own stay in the Accommodation. If the Renter places a Booking on behalf of or for the benefit of a third party, the Renter is responsible for obtaining the correct authorization and/or consent from this third party. The third party and the Renter remain jointly and severally liable for the fulfillment of the obligations arising from the Booking.
3.3 The Renter ensures that all information required to make the Booking is completed correctly and completely. If any information proves to be incorrect or incomplete, the Renter will contact Drenthe Recreatieverhuur as soon as possible.
3.4 If dissolution of the agreement is not permitted or is not possible for any reason, Drenthe Recreatieverhuur may suspend the performance of its Services until the Renter has fulfilled all obligations.
Article 4. Delivery & Accommodation
4.1 The Renter is aware that Drenthe Recreatieverhuur is not the owner of the Accommodation but only mediates for the rental of the Accommodations.
4.2 Drenthe Recreatieverhuur is not responsible for the photos, description and information about the Accommodation. The tenant cannot rely on error if the Accommodation deviates from what is described or otherwise shown.
4.3 Drenthe Recreatieverhuur will carry out its work to the best of its knowledge and ability, taking into account the reasonable requirements of good workmanship.
4.4 If and to the extent that this is required for the proper execution of the Booking, Drenthe Recreatieverhuur has the right to have part or all of the agreed Services performed by third parties.
Article 5. Conduct of the Tenant
5.1 The tenant will behave in the Accommodation as may be expected of him and will not stay in the Accommodation with more people than for which it is intended. The tenant will in any case adhere to the house rules of the Accommodation. If the Accommodation is not used correctly or is not left behind properly as described in these General Terms and Conditions or the house rules, additional (cleaning) costs may be charged.
5.2 The tenant will only park in the parking space(s) that belong to the Accommodation. If the Tenant has several parking spaces at his disposal, but does not use these parking spaces during his stay, the Tenant is not entitled to a refund. In this case, Drenthe Recreatieverhuur reserves the right to change the unused parking spaces to another tenant.
5.3 The kitchen, including any dishwasher and oven, must be left clean when checking out from the Accommodation.
5.4 Electric vehicles may only be charged at an available charging station. It is not permitted to charge the vehicle via a socket in the home.
Article 6. Rental period
6.1 The rental period will be stated in the travel documents. These times and dates for the rental period are final. Drenthe Recreatieverhuur can only deviate from the rental period within reasonable limits and only if he cannot reasonably be expected to maintain the rental period.
6.2 The Tenant cannot claim the Accommodation outside the stated rental period and associated times.
6.3 If the Tenant, contrary to this article, keeps the Accommodation occupied outside the rental period, Drenthe Recreatieverhuur is entitled to remove the Tenant from the Accommodation or to prevent the Tenant from entering. Any costs incurred in this regard will be recovered from the Renter.
Article 7. Prices, taxes, surcharges and deposit
7.1 All rental prices are in Euro, including VAT.
7.2 The rental of the Accommodation at Drenthe Recreatieverhuur includes the following: gas, water, electricity, reservation costs, accommodation tax/tourist tax, bed linen and towels, final cleaning and any deposit.
7.3 If the Accommodation requires a deposit, the Tenant will pay this deposit in advance.
7.4 The deposit will be refunded to the account number indicated by the Tenant within one week after departure from the Accommodation, provided that no defects or damage occurred during the stay in the Accommodation.
7.5 Any defects in the Accommodation must be reported to Drenthe Recreatieverhuur immediately upon arrival.
Article 8. Cancellations, dissolution and changes
8.1 If the Renter cancels an accepted Booking, the Renter is liable for the following cancellation costs:
a). in case of cancellation more than three months before the commencement date, 15% of the agreed price;
b). in case of cancellation within three to two months before the commencement date, 50% of the agreed price;
c). in case of cancellation within two to one month before the commencement date, 75% of the agreed price;
d). in case of cancellation within one month before the commencement date, 90% of the agreed price;
e). in case of cancellation on the day of the commencement date, 100% of the agreed price.
8.2 In the event of premature departure from the Accommodation, the Tenant continues to owe the total Principal Amount and is not entitled to a refund.
8.3 Partial cancellation, whereby fewer Tenants will stay in the Accommodation than stated, is not possible. The Accommodation is rented per rental period regardless of the number of people staying in the Accommodation.
8.4 The renter can transfer his booking to another person provided he informs Drenthe Recreatieverhuur in writing in a timely manner. The parties will then jointly make agreements on how the transfer will be handled.
8.5 The person to whom the Booking is transferred must comply completely and without exception with the conditions attached to the Booking. The Renter and the person to whom the Booking is transferred are jointly and severally liable for the fulfillment of all obligations associated with the Booking.
8.6 Drenthe Recreatieverhuur has the right to cancel or dissolve the Booking (or agreement) due to important circumstances. Major circumstances in any case include circumstances that are of such a nature that further obligation of Drenthe Recreatieverhuur to the Booking cannot reasonably be required or when there is force majeure.
8.7 The renter will always notify his cancellation in writing.
Article 9. Liability
9.1 To the extent permitted by law, Drenthe Recreatieverhuur is not liable for any damage caused by the Renter or third parties, unless there is gross negligence or intent on the part of Drenthe Recreatieverhuur. Liability of Drenthe Recreatieverhuur for indirect damage, including but not limited to consequential damage, lost profits, missed savings and damage due to business stagnation, is excluded.
9.2 If Drenthe Recreatieverhuur is liable, the liability is in any case limited to the amount of the invoice or, if and insofar as there is insured damage, to the amount of the amount actually paid out under the insurance.
9.3 Drenthe Recreatieverhuur is in no case ever liable for:
a). Theft, loss or damage, in any form whatsoever, during or as a result of a stay in one of the Accommodations.
b). Incorrect or non-functioning of technical equipment in the Accommodations.
c). Photos, brochures and other information material published under the responsibility of third parties.
d). Inaccuracies (errors or mistakes) in the brochure, web page, or other notices.
9.4 The Tenant is jointly and severally liable for all loss and/or damage to the Accommodation and its inventory, regardless of whether this is the result of acts or omissions of the Tenant or of third parties who are in the Accommodation with the Tenant's permission. In connection with such loss or damage, the renter will indemnify Drenthe Recreatieverhuur against any claims from the owners or other third parties.
9.5 In the event of a conflict regarding the cause or amount of a loss or damage as described in Article 9.4. Drenthe Recreatieverhuur is entitled to draw up a damage report, which will be leading in determining the cause and amount of the loss or damage.
Article 10. Complaints
10.1 Complaints during the stay must be submitted in writing to Drenthe Recreatieverhuur within 24 hours, so that Drenthe Recreatieverhuur can take appropriate measures. If a complaint has not been handled satisfactorily, the Renter must report this to Drenthe Recreatieverhuur within two weeks after the stay. The complaint will then be reassessed.
10.2 If the Renter does not adhere to the terms as described in this article, Drenthe Recreatieverhuur is not obliged to handle the complaint.
Article 11. Force majeure
11.1 Drenthe Recreatieverhuur can invoke force majeure, being a non-attributable shortcoming, as a result of which Drenthe Recreatieverhuur cannot meet its obligations to the Renter. All obligations of Drenthe Recreatieverhuur are suspended for the duration of the force majeure situation.
11.2 Force majeure is in any case understood to mean; storm, floods, extreme weather conditions, fire, strikes, terrorism, or negative travel advice.
11.3 In the event of force majeure, the Parties will make new agreements regarding the delivery or cancellation of the Service within a reasonable period.
Article 12. Applicable law
12.1 The Booking and these General Terms and Conditions are exclusively governed by Dutch law.
12.2 The Vienna Sales Convention does not apply to the Agreement or these General Terms and Conditions.
12.3 If a dispute arises between the Parties, they will make reasonable efforts to resolve the dispute jointly. If the Parties cannot reach a solution, they will submit the dispute to a competent court in The Hague.